Kerst bezorging
Bestel tot en met 21 december
MEER SIERADEN, MEER STIJL
VAN DEZE SERIE
VERFIJN JE LOOK
Bestel tot en met 21 december
Sehr schön verarbeitet. Danke TI SENTO.
The necklace is adorable, but the way to get it was a real torture. First I receiced a damaged necklace, then I had to figure out how to get it back myself and it was not a free service (later refunded, but max 20 eur). When I returned the jewellery, again I had to remind to company that the jewellery had been received( I tacked order), it was offered a refund, I reminded that I wanted a different jewellery and not the money, they apologised that something had been mixed up and sent a new jewellery, when I received the jewellery, I asked when I could get a refund for the postage, again they apologised that they had forgotten and returned the money. But I spent SO MUCH energy and time that I do not think that I will order anything else from TI SENTO directly anymore,because I bought the ring much faster and more conveniently through partners.
Hi!
We are sorry to hear about your experience with our return process. We apologize for any inconvenience caused and understand that this is not the service we strive to provide. We will take your feedback into consideration and work towards improving our procedures. We appreciate your patience throughout the return process. We have just sent you an email with a small gesture.
Have a lovely day and we hope to welcome you back one day at our webshop.
Sincerely,
TI SENTO
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